Frequently Asked Questions

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Frequently Asked Questions

Yes. Our Coronavirus Test Kit has a shelf life of 2 years. You can buy a Coronavirus Test Kit now and use later. In addition, there are no special storage conditions. Simply keep the kit and use when you wish.
Yes - our kit requires no special storage conditions and can be kept at home at room temperature. Therefore, you’ll be fully prepared for your next trip or should you require a quick test result. The Coronavirus Test Kit has a shelf life of 2 years.
Of course! We are more than happy to take orders and/or payment over the phone. To speak to one of our friendly team please call us on 01909 666 708
Many of our customers use regular orders to better control their stock levels, and to make sure that they don't run out of critical compliance consumables. For some this is weekly, monthly, or quarterly. To set up a regular delivery please call us on 01909 666 708, or email us at onlinesales@hydro-x.co.uk
Yes. As the NHS are not giving out free Covid-19 test to those without symptoms, flyers are now look for private tests kit. Additionally, the downloadable report included with the coronavirus test kit can be used as a fit to fly certificate. However, please speak to your airline and travel destination for more specific fit to fly requirements. For more information regarding the new fit to fly certificate rules during Covid-19, please see:

> Fit to Fly COVID-19 Tests: Everything you need to know

 
Yes, all dipslides require an incubator to maintain strict temperature for the required period of incubation. This incubation time may vary slightly based on the type of Agar. Please see the individual product pages for incubation times. Please CLICK HERE to view our full range of incubators. If you require a money-saving starter kit including dipslides and incubator please CLICK HERE.
Yes, all dipslides require an incubator to maintain strict temperature for the required period of incubation. This incubation time may vary slightly based on the type of Agar. Please see the individual product pages for incubation times. Please CLICK HERE to view our full range of incubators. If you require a money-saving starter kit including dipslides and incubator please CLICK HERE.
No, the test is easy to use and no prior training is required. Full instructions are included with the test, and can be downloaded HERE. Please see CLICK HERE to view the online video on how to use the Legionella Test Kit. The Video goes through step by step how to use the Legionella Test Kit.
No everything you need is already included in the kit, no additional equipment is required.
We firmly believe in our no minimum order policy for all of our products. For your convenience you can order as little or a many as you require. For many items, delivery becomes cheaper with greater volumes - please contact us to discuss options around this.